Sunday, September 6, 2009

HTC Dash Software Download

Read a post last week regarding getting pictures off of an HTC Dash. Here’s what I did without the benefit of being able to use the software from HTC that came with the phone. I had problems with reading the software disc, it needed a flash-player I couldn’t get to work. Since I couldn’t get the auto-play to work I went directly to Microsoft and searched for the Activesync software download. Once downloaded and installed, I could sync my Dash. Once the Activesync software is installed, one can now explore the drive on the Dash or find files on the external memory card if one is present. I have had complaints from fellow Dash users saying that finding files is difficult also. I found that the file hierarchy is difficult to understand and cumbersome but not impossible. The thing that I found helpful is to simply bypass the entire hierarchy and create my own on the external memory card. That way I know exactly where I have put everything and I can find what I am looking for either by using the “explore” function provided by the Activesync software, or right on the handset by opening the storage card folder on the HTC Dash. This way my files can be managed almost like on a PC. Changing the views on the Dash could be helpful in keeping track of where things are, not to mention the default for saving documents is to the device and not to the card. That has to be changed in order to help manage things like voice notes, word docs and pictures.




Creation of this blog......This blog was designed to be a Q & A for the Costco member who can't seem to get around to ask the wireless phone guy or gal about the issue they are having and finding solutions. I hope you will find it helpful and please feel free to post your comments if you like. I used to joke around with my coworkers in Costco that someday we would run a class on Saturday mornings on the porch like you would see at the Home Depot on how to lay tile in your bathroom, or how to (....insert project here)

This is that class, and you don't have to get up early on a Saturday and go to the Home Depot. We will delve into issues like cell phone radiation protection (the myth-the legend), electromagnetic protection, roaming and why did it take me a week to get that text, possibly a review or two, guest columnists and wireless industry return policies. If you are a Sam's Club member and you go into a Sam's Club or if you're a Costco member and you shop for wireless phones at your local Costco Warehouse, make sure to ask about the return policy for their wireless phones and bluetooth products. Their return policies have changed recently, so don't be blind-sided. I will also give some straight talk regarding why wireless companies don't give you squat when you have been a loyal customer of theirs for 700 years. (Is that possible??). We will run the gamut as far as topics, and finding solutions. Wireless phones and the cell phone industry has become the industry we love to hate, but look where it has brought us.

Sunday, June 21, 2009

Why do the cellular phone manuals seem thoroughly useless??


Question #1: Who in the $@#x! writes those useless user manuals in the boxes with a new wireless phone??? Jeez Lou-eez.?? Why do the cellular manuals included with your new wireless phone seem thoroughly useless?? It doesn't seem that the subjects written about even make sense in relation to the product.


Answer Rule #1: Don't read the books that come with the cell phone manufacturer first. This is the material you need to read. Have you ever heard the expression, "there must be something missing in the translation?......". This is quite literally what has happened. 'Nuff said. I used to quip that between my associates and I we could write a better user manual than what's in the boxes with your new cell phone. Well, that quip has become what you are reading. You may say, "well, that's a pretty arrogant thing to say". No disrespect to you people who write cellular phone user manuals, I'm sure you take great pride in what you do, but I have seen it consistently on the consumer-end. They miss the mark.

Answer Rule #2: Don't be afraid to play around with your new wireless phone. Cellular phones are almost impossible to "break" or mess up really bad unless you really try hard and know how to mess them up. There was a time when you could do just that if you weren't careful, but gone are the old days of cellular phones. The worst thing that might happen is you have 3 listings for Aunt Mable in your address book. At least you'll be able to find her phone number. Heck, put 7 more listings in there for her, that way for all you Aunt Mable's out there, we'll never lose your number. When you get a new cellular phone, sit down with it when you are watching your favorite TV show or a ball game, and peruse the menu's. This is the best way to familiarize yourself with what you will want to access later, and what you won't. If you just want to make phone calls with your wireless phone, then only get familiar with the things that relate to that. If you want to have access to e-mails then get familiar with that......and so on....and so on. Try not to have the attitude, "I hate this thing". That will get you nowhere. In the wireless phone industry the only constant is change, and the wireless phone is here to stay, so let's get used to it.


Look for my next blog.......I'll never wear that @$#x! thing on my ear. 'Til then, TTFN






Creation of this blog......This blog was designed to be a Q & A for the Costco member who can't seem to get around to ask the wireless phone guy or gal about the issue they are having and finding solutions. I hope you will find it helpful and please feel free to post your comments if you like. I used to joke around with my coworkers in Costco that someday we would run a class on Saturday mornings on the porch like you would see at the Home Depot on how to lay tile in your bathroom, or how to (....insert project here)

This is that class
, and you don't have to get up early on a Saturday and go to the Home Depot. We will delve into issues like cell phone radiation protection (the myth-the legend), electromagnetic protection, roaming and why did it take me a week to get that text, possibly a review or two, guest columnists and wireless industry return policies. If you are a Sam's Club member and you go into a Sam's Club or if you're a Costco member and you shop for wireless phones at your local Costco Warehouse, make sure to ask about the return policy for their wireless phones and bluetooth products. Their return policies have changed recently, so don't be blind-sided. I will also give some straight talk regarding why wireless companies don't give you squat when you have been a loyal customer of theirs for 700 years. (Is that possible??). We will run the gamut as far as topics, and finding solutions. Wireless phones and the cell phone industry has become the industry we love to hate, but look where it has brought us.

Wireless phone customer service tips


Question #1: Who in the $@#x! writes those useless user manuals in the boxes with a new wireless phone??? Jeez Lou-eez.?? Why do the cellular manuals included with your new wireless phone seem thoroughly useless?? It doesn't seem that the subjects written about even make sense in relation to the product.


Answer Rule #1: Don't read the books that come with the cell phone manufacturer first. This is the material you need to read. Have you ever heard the expression, "there must be something missing in the translation?......". This is quite literally what has happened. 'Nuff said. I used to quip that between my associates and I we could write a better user manual than what's in the boxes with your new cell phone. Well, that quip has become what you are reading. You may say, "well, that's a pretty arrogant thing to say". No disrespect to you people who write cellular phone user manuals, I'm sure you take great pride in what you do, but I have seen it consistently on the consumer-end. They miss the mark.

Answer Rule #2: Don't be afraid to play around with your new wireless phone. Cellular phones are almost impossible to "break" or mess up really bad unless you really try hard and know how to mess them up. There was a time when you could do just that if you weren't careful, but gone are the old days of cellular phones. The worst thing that might happen is you have 3 listings for Aunt Mable in your address book. At least you'll be able to find her phone number. Heck, put 7 more listings in there for her, that way for all you Aunt Mable's out there, we'll never lose your number. When you get a new cellular phone, sit down with it when you are watching your favorite TV show or a ball game, and peruse the menu's. This is the best way to familiarize yourself with what you will want to access later, and what you won't. If you just want to make phone calls with your wireless phone, then only get familiar with the things that relate to that. If you want to have access to e-mails then get familiar with that......and so on....and so on. Try not to have the attitude, "I hate this thing". That will get you nowhere. In the wireless phone industry the only constant is change, and the wireless phone is here to stay, so let's get used to it.


Look for my next blog.......I'll never wear that @$#x! thing on my ear. 'Til then, TTFN






Creation of this blog......This blog was designed to be a Q & A for the Costco member who can't seem to get around to ask the wireless phone guy or gal about the issue they are having and finding solutions. I hope you will find it helpful and please feel free to post your comments if you like. I used to joke around with my coworkers in Costco that someday we would run a class on Saturday mornings on the porch like you would see at the Home Depot on how to lay tile in your bathroom, or how to (....insert project here)

This is that class
, and you don't have to get up early on a Saturday and go to the Home Depot. We will delve into issues like cell phone radiation protection (the myth-the legend), electromagnetic protection, roaming and why did it take me a week to get that text, possibly a review or two, guest columnists and wireless industry return policies. If you are a Sam's Club member and you go into a Sam's Club or if you're a Costco member and you shop for wireless phones at your local Costco Warehouse, make sure to ask about the return policy for their wireless phones and bluetooth products. Their return policies have changed recently, so don't be blind-sided. I will also give some straight talk regarding why wireless companies don't give you squat when you have been a loyal customer of theirs for 700 years. (Is that possible??). We will run the gamut as far as topics, and finding solutions. Wireless phones and the cell phone industry has become the industry we love to hate, but look where it has brought us.

Tuesday, June 16, 2009

Handsfree bluetooth cell phone tips


I'll never wear that @$#x! thing on my ear.

How many times do you think I have heard that from customers who walk up to me?

Question #1: I am going to ask the question this time. Why is it that it always seems the people who are the most adamant about, “I aint gonna wear that $@#x! thing in my ear", referring to a hands free bluetooth headset, are the very same STUPID moron drivers who won’t get off their phones on the road?? I have read some good postings on the web about completely idiotic behavior due to distracted driving that perhaps could have been avoided or at least curtailed by responsible cell phone use. Wake up people. Use your head(set).

I have been around the wireless phone business for a long time and I have never seen such absolute ignorance when it comes to a viable solution for hands free phone use: e.g, the bluetooth headset. I hate to say it, but it is a segment of the population that I happen to belong to that is most guilty of the crime also. People over 45. Put your pride aside and get with the program. Someone came up with a brilliant idea (and I don't mean that sarcastically) for use with a cell phone and you refuse to use it.

I can hear the excuses now. "I can't wear that thing, it hurts my ear". "That thing looks stupid on my ear". I answer, what is the alternative? Maiming or permanently disabling someone who is driving responsibly and you having to live with the consequences of stupid behavior. That's a no-brainer......Forgive me, I rant

Tip #1 (then is....): Wear the thing.

Tip #2: Don't get frustrated with the goofy thing even if you do think you look like some character from Star Trek. There are literally thousands of hands free bluetooth options on the market today. Find what works for you: an in-ear headset design for your cell phone use, or the over-the-ear design, complete with a boom, if you like. If you care to listen to music with a stereo bluetooth headset, there a large variety to pick from out there on the market now. I have actually found dealers who incorporate phone bluetooth technology into hearing aids. That was an idea that was a long time coming. Finally. Let technology work for you.

Tip #3: When pairing the bluetooth headset with your bluetooth compatible phone, use the bluetooth passkey. (Shhh, it's a secret bluetooth passkey: Four zero's, 0000). Don't tell anyone now. You'll be amazed to find out how many times I have helped people find that secret code in pairing their bluetooth headset. Don't feel bad, you're not the only one.

Tip #4: Make sure that your cell phone is handsfree bluetooth compatible. Not yet a given. Usually, if you search under your menu on your phone and look under "connectivity" for a bluetooth option then it is, but not all of the older cell phones had bluetooth technology built in yet.

Tip #5: This is the least known of all aspects of bluetooth handsfree headset technology. Make sure that you are wearing your hands free bluetooth on the same side of your body as your bluetooth compatible cell phone. Some cell phone headsets can not "see" through your body, so keep it line-of-sight.

Tip #6: Be wary of pairing a bluetooth compatible cell phone to a vehicles' bluetooth voice-dialer. Not every phone is compatible with the profiles supported by the car manufacturer. Get with your automobile dealer to see specifically which wireless phone manufacturers are recommended by the car dealer. Just because a wireless phone is bluetooth compatible and the car is bluetooth compatible, doesn't mean that the two devices will "see" each other. It's much more complex than that. There are about 8-10 different profiles that bluetooth technology deals with, and hands free bluetooth pairing with a vehicles' dialer is only one of them. Not all devices support all of the 8-10 profiles. Remember this rule of thumb however when you are purchasing equipment with bluetooth compatibility: you get what you pay for.



Look for my next blog...Maybe we'll get a psychologist to tell us the reason why people do stupid things....like text messaging on their cell phone when they are driving....that'll be a good one, eh?? TTFN. Tee, hee, hee. :-)





Creation of this blog......This blog was designed to be a Q & A for the Costco member who can't seem to get around to ask the wireless phone guy or gal about the issue they are having and finding solutions. I hope you will find it helpful and please feel free to post your comments if you like. I used to joke around with my coworkers in Costco that someday we would run a class on Saturday mornings on the porch like you would see at the Home Depot on how to lay tile in your bathroom, or how to (....insert project here)

This is that class
, and you don't have to get up early on a Saturday and go to the Home Depot. We will delve into issues like cell phone radiation protection (the myth-the legend), electromagnetic protection, roaming and why did it take me a week to get that text, possibly a review or two, guest columnists and wireless industry return policies. If you are a Sam's Club member and you go into a Sam's Club or if you're a Costco member and you shop for wireless phones at your local Costco Warehouse, make sure to ask about the return policy for their wireless phones and bluetooth products. Their return policies have changed recently, so don't be blind-sided. I will also give some straight talk regarding why wireless companies don't give you squat when you have been a loyal customer of theirs for 700 years. (Is that possible??). We will run the gamut as far as topics, and finding solutions. Wireless phones and the cell phone industry has become the industry we love to hate, but look where it has brought us.

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